FAQ's

What do I wear?

  • You are required to wear boots and long pants for the ride (boots are available for use) 
  • Helmets are provided. If you would like to bring your own helmet, it must comply with the AS/NZS 3838 2006 standards and within 5 years of manufacture date

  • Throughout the winter period, you will need to bring something warm as the farm is on a plateau and often cooler than the surrounding areas

 

How do I make a booking?

Click on the ‘BOOK’ button in the menu above and follow the prompts. Please arrive fifteen minutes prior to your ride. If you need any help or more information please email or call us on 0418 677 467

 

Can I drop by and pay on the day?

Of course! If we are not booked out, we would love to take you on a ride or give you a lesson. If the premises is unattended, please call 0418 677 467

 

What is the minimum age?

Riders must be aged 6 years or over. Riders under 10 must be accompanied by an adult or guardian.

Lead line rides are available for children from 4 years old – please send us an email

 

What size groups do you cater for?

We have a limit of 5 people per trail ride or 2 people per lesson. If you'd like to enquire about a trail ride for 6+ people, please email us

 

What is the maximum weight?

For the safety of our riders and the health of our horses, we have a safety weight restriction. Our maximum weight restriction for riders is 100kg

 

What are your riding times and days?

Our trail rides and riding lessons start at 9:30am, 12pm & 2:30pm on Tuesday - Sunday

How do I postpone or cancel a booking?

Minimum 24 hours’ notice is required if you are unable to attend your booking. Your ride can be rescheduled to another day within 6 months of your original booking, should sufficient warning be given (minimum 24-hours). In the event that your ride is cancelled by SREG due to unforeseen circumstances, your ride may either be rescheduled to another day or refunded

 

Do you ride in all weather?

We expect to ride in most conditions and appropriate clothing should be worn. Unless conditions become too slippery and unsafe, your ride or lesson will continue in wet weather. The ride direction (Ocean vs Gorge) may be changed at the discretion of management for safety. Cancellation of rides will be at the discretion of management and you will be contacted to rearrange your ride or to organise a refund.

 

I have never ridden a horse before?

All riders will be matched with a horse to cater for experience and confidence levels. You will participate in a short riding lesson in an enclosed arena before setting off on your ride.

 

Can family and friends watch me have a lesson?

Of course! 

What if I or my child decides to not ride or stop half way through?

We are unable to provide refunds if you or your child chooses not to ride or continue to ride

 

More questions? please get in touch.

For more information, please email or give ring us on 0418 677 467

©2020 by Scenic Rim Equine Group. rambizmedia