FAQ's

What do I wear?

  • You are required to wear enclosed shoes and long pants for the ride (boots are available to borrow) 
  • Helmets are provided. If you would like to bring your own helmet, it must comply with the AS/NZS 3838 2006 standards and within 5 years of manufacture date

  • Throughout the winter period, you will need to bring something warm as the farm is on a plateau and often cooler than the surrounding areas. 

 

How do I make a booking?

Click on the ‘BOOKING’ button in the menu above and follow the prompts. Please arrive fifteen minutes prior to your ride. If you need any help or more information please call us on 0418 677 467.

 

Can I drop by and pay on the day?

Of course! If we are not booked out, we would love to take you on a ride or give you a lesson. If the premises is unattended, please call 0418 677 467.

 

What is the minimum age?

Riders must be aged 7 years or over.

Lead line lessons available for children from 4 years old – please contact us. 

 

What size groups do you cater for?

We have limit of 4 people per ride or lesson.

 

What is the maximum weight?

For the safety of our riders and the health of our horses, we have a safety weight restriction. Our maximum weight restriction for rides is 100kg. 

 

What are your riding times and days?

Our first ride departs at 10am with our last ride setting off at 4pm (times may vary dependent on seasons).

 

How do I postpone or cancel a booking?

Minimum 24 hours’ notice is required if you are unable to attend your booking. Your ride can be rescheduled to another day within 6 months of your original booking, should sufficient warning be given (minimum 24-hours). In the event that your ride is cancelled by SREG due to unforeseen circumstances, your ride may either be transferred to another day or refunded.

 

Do you ride in all weather?

We expect to ride in most conditions and appropriate clothing should be worn. Unless conditions become too slippery and unsafe, your ride or lesson will continue in wet weather. Cancellation of rides will be at the discretion of management and you will be contacted to rearrange your ride or to organize a refund.

 

I have never ridden a horse before?

All riders will be matched with a horse to cater for experience and confidence levels. You will participate in a short riding lesson in an enclosed arena before setting off on your ride.

 

Can family and friends watch me have a lesson?

Of course! 

 

More questions? please get in touch.

For more information, please contact us on 0418 677 467.

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